ANSWER EVERY CALL, FROM EVERY SOURCE… EVERY TIME
When potential clients call, they want to reach a live person, not a machine. Voicemails and auto-attendants may be convenient for the business, but they are annoying to callers. Statistics show that consumers in search of services are more likely to hang up when they reach a voicemail and call another provider than they are to leave a message. MARKETING GENIE™ Virtual Numbers allows you to route your calls to your office, your mobile phone or utilize POWER CALL ROUTING options to assure that calls are answered and/or distributed equally between staff or a live answering service. No special equipment is needed. Plus our exclusive Press 9 feature allows you to only allow calls to be answered by a live person, not a voicemail or disconnect.
TRACK CALLS FROM UNLIMITED SOURCES
A surprising number of businesses continue to invest in advertisements that do not work. MARKETING GENIE™ allows you to identify your best call in lead sources, so you can focus your time and money on the campaigns that work. Within MARKETING GENIE™ you can purchase unlimited local and toll free phone numbers and assign unique numbers to each campaign. You can then view real time data on call volume per campaign, to help determine if advertising dollars are well spent. Calls can even be recorded and automatically stored under each contact’s history. Call recordings and call in statistics are priceless coaching and management tools.
TURNS CONTACTS INTO OPPORTUNITIES
Unlike stand alone call tracking solutions, MARKETING GENIE™ converts calls into contact records, identifies mobile numbers and allows you to automatically initiate mobile and voice campaigns that will convert callers into full leads and then sales. Unlike classic CRMs, MARKETING GENIE™ prompts your contacts to provide additional information. The information the contact provides then appends their contact record. This allows you to focus on running your business, not data entry. You can even set campaigns to start and stop automatically as your contacts provide additional information.